YUMIYU is available to shop online 24/7! Our regular business hours for shipping and customer service are: Monday - Sunday 10am-10pm EST.
Follow my Instagram @yumiyujewelry do not hesitate to DM me!
Any inquiries about returns + exchanges email us at firstname.lastname@example.org
Please do not send multiple emails on the same inquiry. We answer all our emails in the order received. Please expect a longer response time if emailing over the weekend or holiday(s).
Sale items are final sale. They cannot be cancelled, returned or exchanged.
If you received the wrong item, email us at email@example.com
Unfortunately, we are unable to apply discount codes to past orders and orders that have already been placed.
No, you may only use 1 code at a time. If we are running a sale with a code that automatically applies at checkout, that is the best discount we're currently offering.
No. Unfortunately, we are unable to make price adjustments once orders have already been placed.
If you realize these types of errors on your final orders, please email firstname.lastname@example.org ASAP. If the order hasn't been shipped, our fulfillment team will do their best to make the switch. We cannot guarantee that your order will be corrected in time.
If you have provided an incorrect address and your order has not already shipped, we will do our best to update your order with the correct address. We cannot guarantee that your address will be changed to the correct address in time. Please email us at email@example.com
If your package is returned to us for any reason, you will be responsible for paying for the package to be sent out again.
Yes! We ship internationally. You'll also get free standard international shipping on orders $150 USD and over!